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Warranty

Force USA, the Trusted Name in Strength Equipment™ was designed to be the best value strength equipment for home use and proudly set the benchmark for our home use equipment around the world.

Offering one of the best warranties on the market for your peace of mind, each piece of Force USA strength equipment is hand crafted for quality and we use state-of-the-art production methods for our entire range.

The Force USA range of strength equipment carries a Lifetime Structural Warranty along with 2 years cover on all cables and pulleys. This warranty applies to first owners and does not cover second hand equipment or re-sold equipment.

To lodge a warranty claim, please use the form below or call us at (07) 5630 3745

Customers are required to retain and present their proof of purchase should a warranty claim is lodged,  otherwise the warranty will be voided.

For more warranty information please visit: www.forcefitnessequipment.com

Force USA Domestic Equipment Warranty

  • Lifetime warranty against structural manufacturing defects on the entire product.
  • 2 years parts replacement warranty on cables, pulleys & other moving parts including end-caps and bolts under normal home use.
  • 90 days replacement warranty on upholstery under normal home use.
  • Warranty covers spare parts replacements only and does not include labour.
  • Warranty will be voided if equipment is deemed to have been misused or not used in suitable environment.

Force USA Accessories and Training Aids

  • Lifetime replacement warranty on manufacturing defects
  • 1 Year replacement warranty under normal use, does not cover normal wear and tear.

Force USA Domestic Bars and Weight plates (Including Dumbbells)

  • Lifetime replacement warranty on structural manufacturing defects.
  • 1 year replacement warranty under normal home use, does not cover normal wear and tear or Crossfit use
  • Chips and damages to Rubber coat are not covered under warranty terms.
  • Warranty will be voided if equipment is deemed to have been misused or not used in suitable environment.

Force USA Commercial Bars

  • Lifetime replacement warranty on structural manufacturing defects.
  • 3 Years replacement warranty under normal use , does not cover normal wear and tear.
  • Warranty will be voided if equipment is deemed to have been misused or not used in suitable environment.

Barbell Lifetime Structural Warranty

Maintenance is key for any piece of gym equipment. Please review the maintenance instructions for your purchased item prior to use. Regular maintenance will keep your equipment in prime condition and lasting a lifetime!

Incorrect usage (misuse) of barbells includes but not limited to:

  • Dropping unevenly onto a non-olympic platform surface, spotting arms, power rack, box etc
  • Dropping the bar with no bumper plates (empty bar)
  • Dropping the bar with weight plates other than bumper plates
  • Dropping the bar in a way that part of the bar makes contact with any surface prior to the bumper plates
  • Storing the bar for a prolonged period of time loaded with weights

The below illustration displays an extreme bend which may be the result of a manufacturing fault in the construction of the barbell shaft.

This second illustration below provides an example of a barbell with a slight bend in the shaft. Incorrect storage such as leaving the barbell loaded with weight for a prolonged period of time will cause this style of damage thus rendering misuse rather than a manufacturing fault and will be will be voided from warranty coverage.

A bend which is off centre is the result of trauma caused by uneven dropping of the bar. Again, this is considered misuse and will be voided from warranty coverage.

Vortex Domestic Spin Bikes

  • Lifetime replacement warranty on structural manufacturing defects.
  • 1 Year parts replacement warranty on all moving parts and electronics under normal home use, does not cover normal wear and tear and consumable parts (Brakes)
  • 90 days replacement warranty on upholstery under normal home use.
  • All warranty claims must be redeemed via service form through Australian Fitness Supplies
  • Warranties are for spare parts replacements only and do not include labour.
  • This warranty applies to first owners and does not cover second hand equipment or re-sold equipment.

Advanced Fight Gear Boxing Bags, Accessories and Boxing Racks

  • Lifetime warranty against structural manufacturing defects on the entire product.
  • 1 Year replacement warranty under normal use, does not cover normal wear and tear.
  • Warranty covers spare parts replacements only and does not include labour.
  • Warranty will be voided if equipment is deemed to have been misused or not used in suitable environment.